🌱 Expect little, Accept much
Happy Monday!
Here is an Idea, an Action, and a Question to consider this week.
Idea
Managing expectations is crucial. In my experience, you can either (A) expect little, accept much, or (B) expect much, accept little.
Option A allows you to stay grounded in reality, ready to step in when things go off course. It’s a proactive approach that prepares you for the unexpected.
Option B, however, sets you and your client up for disappointment by expecting perfection and not preparing for inevitable challenges.
To apply this concept to a real estate transaction, let’s say that before you shift your mindset, you have things backwards: you expect much and accept little. This approach means you expect the loan officer to do their job, and you don’t accept the fact that you may need to back them up. Then the loan officer makes a mistake, and you’re not prepared to step up and manage that error. By expecting every party to do their job 100% correctly, and by not accepting the reality that you need to fix other people’s errors, you have set yourself up––and set up your client––for anger, frustration, and even failure.
Action
Adopt Option A in your real estate practice. Expect that your team will do their job, but be ready to step in and support when necessary. This mindset not only helps you navigate obstacles more effectively but also builds trust with your clients, showing them that you’re prepared for anything.
Question
Which option do you lean towards in your real estate dealings—Option A or Option B? How has this mindset impacted your client relationships and overall success?
See you next week,
Matt “Roar” Gardner
Real estate investor-agent, Author of Supersonic Real Estate: Light Your Afterburner to Accelerate Your Investor-Agent Career (Coming Soon!), and keynote speaker.
